SayCheese General FAQs

Q.How much does your custom cake cost?

A. Each custom cake is priced individually depending on the design and other variables. A smaller, less intricate cake is naturally going to be less expensive than a larger one with more design elements. A number of things determines the cost of the finished cake such as size, edible vs. inedible elements such as flowers, figurines, fillings/flavors to name a few. All designs are quoted before production begins so there are no surprises to our customers. PRICING

Q.How much notice do you need for a custom cake?

A.We require at least 2 weeks notice for all large orders and 48 hours for smaller specialty orders. Basic celebration cake orders require at least 24 hours notice.
However, don’t read this and just give up! Call us…sometimes we may have cancelled orders that give us an opening and we still may be able to accommodate your request. We will do our best.

Q.How should I store my cakes?

A. We recommend storing all of our products with plastic wrap or foil paper in the freezer. Allow cakes/cupcakes to come to room temperature or simply microwave for a few seconds before serving.

Q.Can I have more than one flavor for my cake?

A.Yes you can! 

Q.I have a very busy schedule; can I plan everything via phone/email?

A. Absolutely! We want your day to be special for you we understand how stressful and time consuming the planning process of your event can be. We will work with you to make our part of your day as stress-free as possible.

Q.: Do you deliver cakes outside Lagos?

A. We deliver wedding cakes outside Lagos at an extra fee for transportation and accommodation. The fee depends on location and duration of the event.

Q.What is Fondant?

A. Fondant (also known as Sugar paste) is what gives the smooth look on a cake.  It is an edible frosting that is usually placed over a covering of Buttercream. It provides more stability and acts as a sealant to the cake especially during hot days. In years past, fondant was not a welcome taste to the palate. Because we do place a layering of Buttercream underneath our fondant cakes, if you have guests that do not like the taste it can be easily peeled away. You can still have the great look of fondant without losing the great taste! .

Q.Do you deliver?

A. Yes we do deliver. Delivery rates depend on the delivery area. Within Surulere where we are situated, delivery is free. Please ensure that the venue that we are to deliver to is open and that we can gain entry to the facility at the time of delivery. If the venue is not open, we will return the cake to the bakery and the customer will then be responsible for pick-up/delivery. We cannot be responsible for any issues that arise if delivery was attempted and was unsuccessful .

Q.Do you rent stands that I can use for displaying my cake?

A. Yes we do. There is a deposit required and once the items(s) are returned, the cost of the rental will be deducted from the deposit. The deposit depends upon the item being rented .

Q.Can I work for you for free just so I can watch you and learn more?

A.

Due to time constraints and deadlines, we normally do not have visitors while we’re creating cakes. However, we are usually on the lookout for talented, artistic and creative potential employees with previous experience in the cake field. You may send your CV to saycheesecakes@gmail.com.

ALLOW TIME

We do get busy! KIndly place your order ontime

Our Address

13 Bode Thomas Street
Surulere, Lagos
Tel: 01-2912524, 01-2912526, 08139407530

Contact us Today!

teeSOFT Consults (www.teesoftconsults.com)
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